The user is required to install the Company Portal app, even if we use app protection without device enrollment. It is needed when App Based Conditional Access is applied, see Require approved client app. The user is prompted to install the Microsoft Authenticator app. The file should be encrypted and unable to be opened outside the managed app. You can validate it by attempting to open the "corporate" file outside of the managed app. Therefore, Intune encrypts "corporate" data before sharing it outside the app. Intune app protection policy can't control the iOS/iPadOS share extension without managing the device. The user can use the iOS/iPadOS share extension to open work or school data in unmanaged apps, even with the data transfer policy set to Managed apps only or No apps. They often indicate an error was made by the IT administrator or a bug with the app protection policy. These messages and dialogs do not indicate an error or bug.Įrror messages and dialogs on iOS, Error messages and dialogs on Android: Error messages and dialogs a user might see on apps that have an Intune app protection policy. They are not actual issues, but may be perceived as bugs or errors.Ĭommon usage dialogs: Usage dialogs a user might see in apps that have an Intune app protection policy. It provides an explanation and solution, when available, for user issues in the following categories:Ĭommon usage scenarios: A user might experience these scenarios on apps that have an Intune app protection policy. This article provides solutions to common user issues and error messages related to Intune app protection policies.
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